Terms of Service

By accessing this website and/or booking an appointment with Qi Flow Wellness (气韵养生) (“we”, “us”, “our”), you agree to these Terms.
General information
  • Business: Qi Flow Wellness (气韵养生)

  • Location: 218 Hawken Dr, St Lucia QLD 4067, Brisbane, Australia

  • Contact: booking@qiflowwellness.com.au | 0434 743 569

Health information disclaimer

Information on this website is general in nature and is not medical advice. Our services (including acupuncture, massage, cupping, moxibustion, and cosmetic TCM services) are intended to support wellbeing and are not a substitute for diagnosis or treatment by a medical doctor.

If you have severe symptoms, worsening neurological signs (e.g., weakness, numbness), or a medical emergency, seek urgent medical care.

Appointments

Appointments are recommended to ensure availability. Walk-ins may be accommodated when the schedule allows.

Online booking and credit card details

When booking online, you may be asked to provide credit card details to secure your appointment time. This is not a charge at the time of booking. Payment details are securely processed by Stripe and are deleted after your appointment.

Cancellations and rescheduling

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. No‑shows are charged 70% of the service fee, and rescheduling within 24 hours incurs a 50% fee, which can be credited toward a future appointment.

Payments

We accept Visa, Mastercard, Amex, EFTPOS, and cashless payment options including Zip, Afterpay, Alipay, and WeChat Pay.

Gift cards, packages, and programs

If you purchase a package, program, or gift card, any specific inclusions, expiry (if applicable), and redemption rules will be explained at the time of purchase.

Results vary

Every person responds differently. Outcomes depend on individual factors including health history, lifestyle, and consistency of care.

Intellectual property

All content on this website (text, images, branding, logos) is owned by or licensed to Qi Flow Wellness (气韵养生). You may not reproduce or distribute content without written permission.

Third-party links and embedded content

This site may include links to third-party websites or embedded content (e.g., videos). We are not responsible for the content, privacy practices, or policies of third parties.

Limitation of liability

To the extent permitted by law, Qi Flow Wellness (气韵养生) is not liable for any loss or damage arising from your use of this website or reliance on information provided on it.

Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on this page.